About us

Established in 1968, Smith’s have continued to build the successful ‘family’ business, expanding operations and servicing clients all over the south east of England. Smiths have an extensive portfolio of Satisfied Customers who come back to Smith’s time and time again for new products or simply recommending friends and family to the unique Smiths Service.

We offer a full 10 year guarantee and also an insurance backed Guarantee. Smiths are proud members of the ‘the GGF’ Glass and Glazing Federation, and are also members of FENSA, not forgetting proud holders of the government backed ‘Trust-Mark’. With 1000’s of satisfied customers over the past 45 years, and all of these guarantees, the Smith’s Family business is a name to be trusted and draw comfort from. When a client buys from Smiths they are safe in the knowledge that we are a company that prides itself on family values, quality, affordability, and sustainability.

We recently expanded our factories and installation centre from Rochford to new premises in both Basildon and Crayford to enable us to service our customers from more centralized locations, in our state of the art installation centre at basildon we still manufacture our own GRADE ‘A’ double glazed units and assemble brand new conservatory roofs made of the highest quality materials. As a duraflex premier partner we are now able to take delivery of hundreds of frames every week expertly manufactured and checked with precision. We supply and install everything from either our Basildon or Crayford installation centres with highly experienced fitting teams that work exclusively for Smiths and will arrive at your home in Smiths sign written vehicles.

Customers are always invited to make a pre arranged visit to our facilities to see for yourself the manufacturing process and highly skilled work force that make’s Smith’s one of the leading window companies of its kind and gives you that value and peace of mind when choosing Smiths as your chosen supplier or installer.

Unlike other companies we only use highly trained representatives and designers who do not use any form of high pressure sales tactics. Your visit from us will be stress free and full of advice and information regarding styles and colour schemes, and importantly for our clients, we will never out stay our welcome in your home. We will be as quick and precise as we can possibly be, and our duration of stay simply depends on your particular needs and advise required.

All quotations are totally free with no obligation, we also offer discounts for Ex services and retired citizens, and many special seasonal offers that are regularly updated on our website and in the press.

You only buy home improvement products a few times in a life time, we strongly recommend make sure your choice is right first time, the company is sound and well established, an unbroken history of successful trading (without name changes), and they use only Grade A internally glazed windows, with GRADE A external PVCU that has not been recycled, and the very latest Class 1 Pilkington Glass.

The Smith’s Price Promise Guarantees you an unbeatable price.